Prompt Intelligence

AI tools are the new front page of the internet — and they respond differently depending on how questions are asked. Prompt Intelligence Testing reveals exactly how your brand is represented (or overlooked) in real-world AI interactions.

At Captiva, we run live, human-verified prompts across models like ChatGPT, Gemini, Claude, and Perplexity to test how they respond to high-intent queries about your brand, competitors, products, or industry. We capture not just if you’re mentioned, but how, why, and what signals shaped the answer.

This is how you debug your AI reputation — and build a roadmap for improving it.

• Human-prompted testing in live consumer environments
• Answer analysis for factual grounding, clarity, and sentiment
• Signal tracing (schema, links, entities, citations)
• Report on risks, blind spots, and corrective actions

Real Prompts, Real Agents, Real Insights

We don’t rely on API shortcuts. Our agents run full prompts in public-facing models, simulating how real users search, ask, and explore. Each test is scored for brand accuracy, prominence, tone, and source credibility.

From there, we summarize findings and flag risks: misinformation, brand invisibility, or lost opportunities to own key topics. Every month, we deliver a report packed with insights and specific fixes.

• Identify and correct false or misleading AI responses
• Uncover brand gaps in high-volume search topics
• Increase your inclusion in AI-generated answers
• Build long-term trust and authority in conversational discovery

Prompt Intelligence Testing ensures you’re not flying blind. It helps you catch misinformation before your customers see it, reinforce content that’s working, and strategically shape how AI tools present your brand in conversations that drive decisions.